This 'blog entry is being written on a laptop that is physically in India while I am sitting on my sofa in US. I'm remotely logged into my mom's new laptop so I can customize it just for her. Her laptop was loaded with so much crapware that it was unusable. Despite having 2GB of RAM and a fast CPU it was crawling. I used Skype's screen-sharing option to see what she was seeing and got her to install TeamViewer.
Once we got TeamViewer working, I took over and for the past 4 hours have been removing crap from her laptop and installing some useful applications. TeamViewer doesn't require you to create an account or give out your email. Download software at both ends, enter the remote PC's ID & pin and you're good to go. I highly recommend it for fixing family PCs.