Email is homeworkMon, 16th Jan '12, 11:38 pm::

People who know me well, know that I am not a big fan of email. Email is people from all over the world assigning me homework. I rarely get emails saying "Hey Chirag... Nice Abs!" Most of the emails that I receive, add tasks to my never-ending todo list, even if it's something as simple as me having to respond with "No, thanks." I think email is great for automated messages (shipping notifications, e-bills, invoices etc.) and business communication (gotta have timestamped proof!). But for personal messages longer than 10 words, I prefer a phone call because it is so much more direct, thoughtful, near-impossible to misinterpret, and best of all, conclusive. I'm a big fan of instant messaging too because of the immediate two-way communication.

Lots of people these days avoid phone calls as they consider them to be imposing - after all, someone from across the world is causing you to pause the movie, get up from the sofa, and pick up the phone to say "I'll call you later." Instead, they prefer to send an email or text/sms because then you can respond at your convenience. Problem is, the backlog of email and text/sms puts the onus on to you to respond back. Unread emails continuously accumulate and stare at you every single day until you hit reply. Missed phone calls simply mean the caller has to try calling you again, at a later time.

I know most everyone will defend emails saying "You just have to follow Getting-Things-Done management" or "Only check emails twice a day." But just think about it. How many times have you said "Man, I have so many emails to deal with!" vs. "Man, I have so many missed phone calls that others might call me about in the future!" I guess if you are running away from bill collectors, the latter is a real problem but otherwise, most everyone I know laments about the hundreds to even thousands of unread and un-responded emails. Nobody complains about the phone calls they didn't pick up and were not obliged to call back (unless the caller left an important voicemail).


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